Thursday, December 15, 2011

Christmas security: 5 safety tips for holiday shopping online

Holiday shopping can be an exhausting experience, even online. There are so many places to visit and choices to make. You like to believe that the product and service recommendations you receive while shopping are helping show you the best bargains and important special offers. This is the claim made by many behavioral tracking advertisers. Their PhD-designed computer algorithms watch your every move and help predict what you might want to see.

But what happens when one of these friendly helpers has an ulterior motive such as selling your information to someone else or using it to invade your shopping privacy? These five tips will help ensure that you get the most from your holiday shopping experience and keep the unwanted intruders at bay.

1. Beware of upsells and add-ons - It is common practice to offer additional related items to a customer who just completed a purchase. If you purchased a pair of shoes, it is logical for marketers to assume that you might want socks or even another pair of shoes. How you deal with these prompts tells the vendor a lot about your tendencies and preferences. Most importantly, it tells them that you DO or DO NOT respond to such advertisements. Vendors design their sites and shopping carts based on this behavior. If you ignore such prompts, or quickly navigate away from the site after receiving your purchase confirmation, you will be less likely to become a statistic and more likely to keep your personal privacy intact.

2. When you are completing the checkout process, only complete transactions when the Web address starts with https:// - the 's' means that the shopping site is secure. Ensure that when visiting a Web site, they are certified by companies like the Better Business Bureau, BuySAFE, and VeriSign. Make sure the logos are 'clickable' to ensure that they represent active membership as fraudulent Web sites will just use their logo images.

3. Use a different email address - One of the biggest annoyances surrounding online shopping is the increase in follow-up emails that are sent after you make your purchase. Good marketers know that existing customers are their best customers, so almost every purchase you make online will result in a series of emails designed to get you back to the site to buy something else. Most sites assume that by making a purchase from them, you have voluntarily “opted in” to their email marketing campaigns. But don’t forget that you can opt-out by clicking on each email’s unsubscribe link, while this sounds easy enough, it can sometimes be a time-consuming, painful process. Instead, go to gmail.google.com and get a new gmail email address that you can use exclusively for online shopping. Make sure to create a legitimate email address because some purchases will require you to validate it. Once you finish holiday shopping, you can then choose to either ignore or cancel that gmail account, and your ‘real’ email inbox will remain spam-free.

4. Never click on a link in an email that looks like it is from Paypal, eBay, a bank or any other financial institution. This is a common fraud attempt that will redirect you to a web site that looks safe, but is actually a fake site meant to capture your personal information. Use security toolbars that advise if a site is safe before making purchases. Always keep your receipts and be sure to check your junk email folder if you did not receive an email receipt after purchase.

5. Review the return policy before you purchase to ensure whether a product can be exchanged or returned. Regularly run virus and spyware scans on your PC. Restart your PC after scanning for viruses or spyware. Restarting your computer will ensure that any virus or malware program is completely removed from your system.

Happy holidays and Merry Christmas!

Read more related articles:

Holiday Shopping Online: Top tips make your shopping safer and successful

Christmas Security: Holiday shopping safety tips

2011 Christmas Holiday Gift Guide: Choosing an iPad stand

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